Canon Pixma Tr4720 Support Code 1303: Troubleshooting Guide

Imagine this: you’re printing an important document, and suddenly, your Canon Pixma TR4720 displays the dreaded error code 1303. Frustrating, right? This guide will walk you through understanding and resolving the Canon Pixma TR4720 support code 1303 error. You’ll learn the common causes, effective troubleshooting steps, and preventative measures to keep your printer running smoothly. We’ll provide clear, step-by-step instructions to help you get back to printing quickly.

Understanding Canon Pixma TR4720 Error Code 1303

The Canon Pixma TR4720 support code 1303 typically indicates a problem with the printer’s ink absorption system. This system is crucial for managing ink flow and preventing leaks. This section will detail the various aspects of this error and provide solutions.

Ink Cartridge Issues

A common cause of error code 1303 is a problem with the installed ink cartridges. This could be due to incorrectly installed cartridges, damaged cartridges, or low ink levels. Let’s dive into how to address this.

• Check Ink Levels: Ensure all your ink cartridges have sufficient ink. Low ink levels can trigger this error. Most Canon printers display ink levels on the control panel or through printer software. If ink levels are low, replace the cartridge(s).
• Inspect Cartridges for Damage: Carefully examine the cartridges for any physical damage, such as cracks or leaks. Damaged cartridges should be replaced.
• Reinstall Cartridges: Sometimes, a simple reinstall can resolve the issue. Power off the printer, remove and then reinsert the ink cartridges, ensuring they’re securely seated.

Ink Absorber Issues

The printer’s waste ink absorber is designed to collect excess ink. When it becomes full, the printer might display error code 1303. This requires specialized attention.

• Waste Ink Absorber Full: This is a more serious issue. The waste ink absorber needs to be reset or replaced. You’ll likely need to contact Canon support or a qualified technician for this.
• Potential Leaks: Inspect the printer for any ink leaks. Leaks can contribute to the waste ink absorber filling prematurely.

Printer Head Problems

Rarely, the printer head itself might be contributing to the error. Problems with the print head can affect ink flow.

• Clogged Print Head: While less likely to directly cause error 1303, a clogged print head can disrupt ink flow and indirectly lead to related issues. Clean the print head using the printer’s built-in cleaning function.

Troubleshooting Canon Pixma TR4720 Error 1303

This section will guide you through practical troubleshooting steps to resolve the Canon Pixma TR4720 support code 1303. Remember to always refer to your printer’s manual for specific instructions.

Step-by-Step Troubleshooting

1. Power Cycle the Printer: Turn off the printer completely, wait 30 seconds, and then turn it back on. This simple step often resolves temporary software glitches.
2. Check Ink Cartridges: Inspect ink levels and the physical condition of the cartridges, as discussed earlier.
3. Clean the Print Head: Use the printer’s self-cleaning function to clear any clogs in the print head.
4. Check Printer Connections: Ensure the power cord is securely plugged in and that the printer is properly connected to your computer or network.
5. Uninstall and Reinstall Printer Drivers: Removing and reinstalling the printer drivers can often fix software-related problems.

Real-life Example: Cartridge Replacement

A user experienced error 1303. After checking the ink levels, they discovered one cartridge was almost empty. Replacing the cartridge resolved the issue immediately. This highlights the importance of monitoring ink levels.

Real-life Example: Waste Ink Absorber Reset

Another user faced persistent error 1303 despite trying basic troubleshooting. They contacted Canon support, and a technician guided them through a waste ink absorber reset procedure, eliminating the problem. This underscores the necessity of professional help for persistent errors.

Advanced Troubleshooting for Canon Pixma TR4720 Error 1303

If basic troubleshooting doesn’t resolve the Canon Pixma TR4720 support code 1303, consider these more advanced steps. This involves potentially deeper interventions into the printer’s mechanism.

Contacting Canon Support

Canon’s support website provides troubleshooting guides, FAQs, and contact information. They may offer additional solutions or suggest professional repair options.

• Online Resources: Canon’s website is a valuable resource for troubleshooting guides and FAQs related to specific error codes like 1303.
• Phone Support: Canon offers phone support, allowing you to speak directly with a technician for personalized assistance.
• Email Support: If you prefer written communication, Canon’s email support can provide detailed troubleshooting steps and solutions.

Professional Repair

If the problem persists after all other attempts, professional repair may be necessary. This can involve replacing faulty components or addressing internal issues.

• Authorized Repair Centers: Canon has authorized repair centers that specialize in servicing Canon printers. They have the expertise and parts to diagnose and fix complex issues.
• Third-party Repair Shops: Some independent repair shops also specialize in printer repair, potentially offering more budget-friendly options. However, always check reviews and their qualifications.

Debunking Common Myths About Canon Pixma TR4720 Error 1303

Several misconceptions surround this error code; let’s clarify them. Understanding the actual causes can save you time and unnecessary frustration.

Myth 1: Error 1303 Always Means a Faulty Printer

This is false. While it can indicate a problem, it’s often caused by easily fixable issues like low ink or improperly installed cartridges.

Myth 2: Resetting the Printer Automatically Solves Error 1303

While a power cycle can sometimes help, it doesn’t address the underlying cause. A proper diagnosis is essential to permanently resolve the issue.

Myth 3: You Always Need a Technician for Error 1303

This isn’t true. Many instances of error 1303 are solvable with basic troubleshooting steps. Only if basic steps fail should you consider professional help.

FAQ

What does Canon Pixma TR4720 support code 1303 mean?

It usually indicates a problem with the printer’s ink absorption system, often related to ink cartridge issues, a full waste ink absorber, or less frequently, print head problems.

How do I fix Canon Pixma TR4720 support code 1303?

Start with basic troubleshooting: check ink levels, reinstall cartridges, clean the print head, and power cycle the printer. If the problem persists, contact Canon support or a repair technician.

Is it expensive to fix Canon Pixma TR4720 support code 1303?

The cost depends on the cause. Replacing ink cartridges is inexpensive. A full waste ink absorber replacement or print head repair can be more costly. Professional service calls add to the expense.

Can I fix Canon Pixma TR4720 support code 1303 myself?

For simple issues like low ink or improperly installed cartridges, yes. For more complex problems like a full waste ink absorber, professional help is often necessary.

My printer shows error code 1303, but the ink levels are fine. What should I do?

If ink levels are fine, the problem might be related to a full waste ink absorber, a malfunctioning component, or a software glitch. Try the advanced troubleshooting steps or contact Canon support.

How often does the Canon Pixma TR4720 need its waste ink absorber reset?

The frequency depends on print volume. Heavy printing will require more frequent resets than light printing. Canon doesn’t provide a specific schedule; the error code itself signals the need for a reset or replacement.

What should I do if I continue to have problems after trying all troubleshooting steps?

If you’ve exhausted all troubleshooting options, contact Canon support or a qualified printer repair technician for professional assistance. They possess specialized tools and expertise to diagnose and fix complex problems.

Final Thoughts

Resolving the Canon Pixma TR4720 support code 1303 often involves a systematic approach. Start with the simple checks: ink levels, cartridge installation, and a printer power cycle. If those fail, delve into more advanced troubleshooting steps, including cleaning the print head and checking printer connections. Remember, contacting Canon support or a repair professional is always an option, especially for persistent problems. By following these steps, you’ll be well-equipped to handle this error code and keep your Canon Pixma TR4720 printing smoothly.