The Canon PIXMA TR4720 is an all-in-one wireless inkjet printer that includes faxing capabilities [Source 0 – initial prompt, 29, 30]. This multifunctionality allows you to print, scan, copy, and fax.
Here are the details regarding the fax features and setup for the Canon PIXMA TR4720:
The Canon PIXMA TR4720 printer has comprehensive fax capabilities, including various setup options, sending and receiving methods, and troubleshooting features.
Fax Setup Guide
To set up faxing on your Canon PIXMA TR4720, you need to connect the printer to a telephone line and configure basic settings like sender information, date, and time.
Initial Setup Steps:
- Connect Telephone Line: Ensure the printer is turned off, then connect one end of the supplied telephone line cable to the printer’s telephone line jack (marked “LINE”) and the other end to your wall telephone jack or xDSL splitter. Do not connect fax devices or telephones in parallel, especially in the US and Canada, as this can cause communication errors or issues with services like Caller ID.
- Turn On Printer: Power on the printer by pressing the ON button, ensuring the document cover is closed.
- Perform Easy Setup: The printer offers an “Easy setup” option within the Fax settings menu, which guides you through the setup process based on your telephone line and intended fax usage. Alternatively, you can perform individual or advanced settings manually.
- Set Telephone Line Type:
- From the Fax menu screen, select Fax settings > Fax user settings > Telephone line type.
- Choose Rotary pulse for pulse dialing lines or Touch tone for tone dialing lines. The current setting is indicated by an asterisk. For users in China, the printer may automatically select the line type, but manual adjustment might be needed if connected to a control device like an xDSL modem.
- Set Receive Mode: This determines how the printer handles incoming fax calls.
- Navigate to the Fax menu screen, select Receive mode set., then choose your desired mode.
- Available modes include:
- Tel. priority mode: Best if you primarily receive voice calls and have a telephone or answering machine connected. When a call comes in, your telephone will ring. If it’s a voice call, you talk; if it’s a fax, you hang up after the printer starts receiving. Advanced settings for this mode include “Manual/auto switch” to enable automatic fax reception after a specified ring time, and “User-friendly RX” for automatic switching to fax reception upon detecting a fax signal (CNG signal).
- DRPD (Distinctive Ring Pattern Detection): For US and Canada users who subscribe to a service providing distinctive ring patterns for fax calls. The printer detects the fax ring pattern and automatically receives the fax. You’ll need to set the fax ring pattern (Normal ring, Double ring, Short-short-long, or Short-long-short) to match your telephone company’s assignment.
- Fax only mode: The printer automatically receives all incoming faxes. You can specify the number of rings for an external device before the printer answers.
- Register Sender Information: It’s important to register your name and fax/telephone number, especially for US users, as this information will be printed on sent faxes.
- Go to Setup button > Fax settings > Fax user settings.
- Select Add unit tel. number to enter your fax/telephone number (up to 20 digits).
- Select Add unit name to enter your name (up to 24 characters).
Sending Faxes
You can send faxes directly by entering the number or by using registered recipients.
- Manual Dialing: Load your document, enter the fax/telephone number using the Numeric buttons, and then press the Black or Color button to start scanning and sending. If sending a double-sided document, load it on the platen as automatic scanning from the ADF is not supported for duplex documents.
- Redialing:
- Automatic Redialing is enabled by default. The printer will automatically redial a busy number after a specified interval and for a set number of attempts. Unsent faxes pending redial are stored temporarily in the printer’s memory, but will be deleted if power is lost.
- Manual Redialing allows you to redial one of the 10 most recent numbers dialed by entering numbers directly.
- Scan Settings for Sending: You can adjust the scan contrast and scan resolution (Standard, Fine, Extra fine, Photo) from the Fax TX settings menu for optimal fax quality. Color faxes are always scanned at 200 x 200 dpi.
- Sending from Computer (Fax Driver): You can send black and white faxes from applications that support document printing by selecting the Canon XXX series FAX printer driver. The fax driver has limitations, such as not supporting simultaneous faxing from multiple computers.
- Address Book (Fax Driver) and Speed Dial Utility2:
- You can create and manage an address book directly within the fax driver to send faxes by selecting a recipient.
- For more comprehensive management of recipients and group dials, the Speed Dial Utility2 software (for Windows and macOS) allows you to register, change, and delete fax/telephone numbers, and combine recipients into groups. You can back up and restore fax directory data using this utility.
Receiving Faxes
- Automatic Printing: Received faxes are automatically printed on the loaded paper.
- Memory Reception: If the printer cannot print a received fax due to issues like insufficient ink, paper run out, incorrect paper size, or if “Do not print” is selected for received documents, the fax will be stored in the printer’s memory. The printer’s memory can hold approximately 50 pages.
- Managing Stored Faxes: You can print a list of documents in memory (MEMORY LIST), print all received documents from memory, or delete specific documents or all documents from memory.
- Paper Settings for Received Faxes: You can change the paper size (A4, Letter, Legal) for printing faxes via the operation panel. The media type is typically set to Plain paper.
Troubleshooting Fax Issues
Common problems and their solutions for sending and receiving faxes include:
- Cannot Send a Fax:
- Verify the telephone line connection to the “LINE” jack and the wall.
- Check if the line is busy or if you hear a beep instead of a dial tone, which might indicate a line issue or incorrect “Hook setting”.
- Ensure the telephone line type is set correctly (Rotary pulse/Touch tone).
- Confirm the recipient’s fax number is correct and registered properly.
- Check if the printer’s memory is full; if so, delete stored documents.
- Ensure documents are loaded correctly on the platen or ADF.
- If transmission errors persist, try reducing the “TX start speed” in advanced fax settings.
- Cannot Print a Received Fax / “Fax received. Saved in memory.” Appears:
- This message indicates the fax was received but not printed and stored in memory.
- Check Paper: Ensure the correct paper size is loaded as specified in the fax paper settings.
- Check Ink: Insufficient ink will cause faxes to be stored in memory. Replace the FINE cartridge. You can set the printer to continue printing even with low ink, but parts of the fax may be blank and not stored in memory.
- Printer Errors: If an error occurs, resolve it; once cleared, stored faxes should print automatically.
- Poor Quality Fax Received:
- Ask the sender to adjust their fax device’s scan settings.
- Ensure “ECM RX” (Error Correction Mode for reception) is set to ON in advanced fax settings, as this allows the sender’s device to resend with error correction.
- Suggest the sender check their scanning area for cleanliness.
- If the line or connection is poor, try reducing the “RX start speed” in advanced fax settings.
For general printer issues or specific error codes, you can check the online manual for your model.
